Retail Industry Solutions
PoC assets for retail industries — comprehensive e-commerce, large-scale offline retail, household goods/beauty/beverage manufacturing-distribution, global direct selling, and department stores.
Demo Assets (5 Companies)
LG H&H Marketing Innovation PoC
LG Household & Health Care integrated marketing innovation PoC across 3 BUs (Beauty + HDB + Refreshment).
- 5 Departments: Brand Marketer / Consumer & Trend Insights / D&A & MarTech / CRM & LG Members / MD & Channel Sales
- 8 Scenarios: Semantic Search · Persona Chatbot · Insight Cards · Persona Matching · Campaign ROAS · External Signal Fusion · Omnichannel Journey · Guardrails
- Differentiation: 3 BU integration + 4 external signals (social · weather · economic · competitor)
AMWAY Direct Selling Innovation PoC ⭐
AMWAY global direct selling — Nutrilite · Artistry · Amway Home + ABO/IBO multi-level organization + subscription.
- 5 Departments: ABO Field Marketing / Consumer Insights / D&A & MarTech / CX (CRM) / Compliance & Regulatory
- 11 Scenarios: 8 common + 3 specialized — ABO organization visualization + subscription lifetime + direct-selling compliance
- Differentiation: ABO Tree 5-level depth + multilingual (Cohere multilingual) + FTC · Door-to-Door Sales Act · MFDS regulation
Shinkong Mitsukoshi Luxury Retail PoC ⭐
Shinkong Mitsukoshi — Taiwan's #1 department store, 19 stores + 700+ resident luxury brands + VIP membership + foreign tourist duty-free.
- 5 Departments: Marketing & Campaigns / Customer Insights / Data & Digital / VIP & Membership / MD & Store Operations
- 11 Scenarios: 8 common + 3 specialized — Foreign tourist duty-free recommendations + Luxury brand SOV + VIP lounge concierge
- Differentiation: Multilingual (Traditional Chinese, Japanese) + FX rates (JPY/USD/HKD) + tourism signals
Momo eCommerce & Live Innovation PoC ⭐
FET (momo.com) — Taiwan's #1 e-commerce, live commerce + 24-hour delivery + massive SKU catalog.
- 5 Departments: Marketing (app & campaigns) / Category & Trends / Search · Recommendation · MarTech / CS & CRM / Logistics & MD
- 11 Scenarios: 8 common + 3 specialized — Live commerce attribution + In-house logistics SLA + Recommendation diversity & long-tail
- Differentiation: Kinesis live events + TimeStream delivery SLA + recommendation diversity monitor
Uni-President BU Integration PoC ⭐
Uni-President — comprehensive food & distribution group, 7-Eleven Taiwan + Carrefour + Starbucks + food manufacturing + 14M OPENPOINT members.
- 5 Departments: Integrated Marketing (cross-BU) / Consumer & Trend Insights / D&A Platform / Membership & OPENPOINT / Manufacturing · Logistics · Stores
- 11 Scenarios: 8 common + 3 specialized — Cross-BU OPENPOINT member journey + first-party SKU sell-through + cold-chain SLA
- Differentiation: 5 BU data integration (Glue ETL) + manufacturing-distribution vertical integration + Transnet cold chain
Common Value Proposition
| Value | Description |
|---|---|
| Working demos, not concepts | Real data + synthetic + 4 external live signals |
| Department persona switcher | Same data, viewed through each department's lens |
| Knowledge Graph RAG | Not simple RAG — meaning + relationships (Neptune) |
| External signal fusion | 4 sources — social, weather, economic, competitor |
| Data governance | Bedrock Guardrails + cohort_tag |
| AWS Full Stack | 8-week PoC completion |
Industry & Domain Mapping
| Domain | Applicable Customers |
|---|---|
| Comprehensive e-commerce | Momo, Coupang, 11st, Musinsa |
| Large offline retail | E-Mart, Lotte Mart, Carrefour (UPI), Homeplus |
| Household goods · beauty · beverage manufacturing-distribution | LG H&H, Amorepacific, Yuhan-Kimberly, Uni-President Foods |
| Global direct selling (MLM) | AMWAY, Herbalife, Mary Kay, Avon |
| Department store · duty-free | Shinkong Mitsukoshi, Lotte Department Store, Shinsegae, Takashimaya |
| H&B / Convenience / SSM | Olive Young, 7-ELEVEN, CU, GS25 |