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11 Scenario Mapping (Momo)

Published 2026-05-14Updated 2026-06-301 min read
#ScenarioURLPrimary Persona
S1Natural-language semantic search/semantic-searchP1, P3
S25-department persona chatbot/chatAll
S3Category · BU insight cards/insightsP2, P3
S4Persona matching + Clustering/personasP2
S5Omnichannel campaign ROAS simulator/campaign-roasP1
S6External signal fusion/signalsP2
S7Omnichannel member journey/journeyP4
S8Marketing consent · PII guardrails/complianceP4
S9-MoLive-commerce broadcast attribution/live-attributionP1
S10-MoIn-house logistics delivery SLA + Ordering optimization/delivery-slaP5
S11-MoMobile-app recommendation · Search diversity/recommendation-diversityP3

Top-5 Demo (30 minutes)

[S1] Natural-language search — 4 min
"Cost-effective summer camping tents + 24-hour delivery"

[S9-Mo] Live attribution — 5 min ⭐
"Yesterday's 19:00 live broadcast: 50K viewers → 3,200 conversions → 120M NTD GMV"

[S10-Mo] Delivery SLA — 4 min ⭐
"Northern fulfillment center 24-hour-promise breach rate + heavy-rain impact"

[S11-Mo] Recommendation diversity — 5 min ⭐
"Long-tail SKU exposure ratio + recommendation diversity score"

[S2] Persona chatbot — 4 min
"Categories where GMV dropped this week" P1 vs P5