S2. 5-Department Persona Chatbot (Uni-President)
Published 2026-05-14Updated 2026-06-302 min read
12 Tools
| Tool | Description |
|---|---|
semantic_search | OpenSearch BM25 + KNN + rerank |
neptune_query | openCypher (cross-BU queries) |
bu_crossover | Members crossing BUs (S9-U) |
sku_sellthrough | Own-SKU channel turnover (S10-U) |
cold_chain_sla | Cold-chain SLA + outdoor temperature (S11-U) |
campaign_simulator | Bayesian ROAS |
social_trend_join | Dcard · Xiaohongshu (小紅書) · Instagram |
weather_join | Central Weather Administration (中央氣象署) |
economic_join | DGBAS · Central Bank (央行) |
competitor_join | FamilyMart · Hi-Life · RT-Mart |
cluster_run | KMeans + LLM |
pii_mask | PII |
Per-Persona Variations
| P | Primary Tools |
|---|---|
| P1 | bu_crossover · campaign_simulator |
| P2 | cluster_run · bu_crossover |
| P3 | neptune_query · behavior_change_detect |
| P4 | semantic_search · membership_matrix |
| P5 | sku_sellthrough · cold_chain_sla · weather_join |
Demo Scenarios
- (P1) "+5pt cross-BU usage campaign" → bu_crossover
- (P5) "Mai-Hsiang (麥香) beverages — 7ELE vs Carrefour turnover" → sku_sellthrough
- (P1↔P5 switcher) Same query, tonal shift