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S2. 5-Department Persona Chatbot (Uni-President)

Published 2026-05-14Updated 2026-06-302 min read

12 Tools

ToolDescription
semantic_searchOpenSearch BM25 + KNN + rerank
neptune_queryopenCypher (cross-BU queries)
bu_crossoverMembers crossing BUs (S9-U)
sku_sellthroughOwn-SKU channel turnover (S10-U)
cold_chain_slaCold-chain SLA + outdoor temperature (S11-U)
campaign_simulatorBayesian ROAS
social_trend_joinDcard · Xiaohongshu (小紅書) · Instagram
weather_joinCentral Weather Administration (中央氣象署)
economic_joinDGBAS · Central Bank (央行)
competitor_joinFamilyMart · Hi-Life · RT-Mart
cluster_runKMeans + LLM
pii_maskPII

Per-Persona Variations

PPrimary Tools
P1bu_crossover · campaign_simulator
P2cluster_run · bu_crossover
P3neptune_query · behavior_change_detect
P4semantic_search · membership_matrix
P5sku_sellthrough · cold_chain_sla · weather_join

Demo Scenarios

  1. (P1) "+5pt cross-BU usage campaign" → bu_crossover
  2. (P5) "Mai-Hsiang (麥香) beverages — 7ELE vs Carrefour turnover" → sku_sellthrough
  3. (P1↔P5 switcher) Same query, tonal shift