S2. 5-Department Persona Chatbot (Momo)
📅Published 2026-05-14·🔄Updated 2026-06-30·⏱2 min read
1. URL · Persona
| Tool | Description |
|---|
semantic_search | OpenSearch BM25 + KNN + Rerank |
neptune_query | openCypher |
live_attribution | Live viewer → purchase funnel (S9-Mo) |
delivery_sla_query | TimeStream delivery SLA (S10-Mo) |
recommendation_diversity | Recommendation diversity score (S11-Mo) |
campaign_simulator | Bayesian ROAS |
social_trend_join | Dcard · Xiaohongshu · Instagram |
weather_join | Central Weather Administration |
economic_join | DGBAS |
competitor_join | PChome · Yahoo · Shopee |
cluster_run | KMeans + LLM labels |
pii_mask | PII |
3. Per-Persona Variants
| P | Primary Tools |
|---|
| P1 | live_attribution · campaign_simulator |
| P2 | cluster_run · social_trend_join |
| P3 | recommendation_diversity · neptune_query |
| P4 | semantic_search · behavior_change_detect |
| P5 | delivery_sla_query · weather_join |
4. Demo Scenarios
- (P1) "Yesterday's Top 3 live GMV" → live_attribution
- (P5) "Northern fulfillment-center SLA breach rate" → delivery_sla_query + weather_join
- (P1 ↔ P5 switcher) Same query, different tone