Skip to main content

S1. Natural-Language Semantic Search (Mitsukoshi)

Published 2026-05-14Updated 2026-06-302 min read

1. URL · Personas

  • /semantic-search · P1, P5

2. User Stories

  • P1: "Female in her 30s + LV/Chanel + Anniversary Sale 50% off" → SKU + VIP member recommendation
  • P5: "Popular SKUs of LV on the 1F of Xinyi store + Japanese reviews" → counter merchandising insight

3. Data Mix

DataSource
Tenant SKUOpenSearch idx_product (Smartcn)
Members + ForeignerOpenSearch idx_customer
First-party reviewsOpenSearch idx_review
External reviews (Xiaohongshu, Dcard, Instagram, Japanese Twitter)OpenSearch idx_social_trend (multilingual)
KG 1-hopNeptune (Customer × Boutique × Brand × Store)

4. UI

  • Multilingual natural-language input (Traditional Chinese, English, Japanese)
  • Filters: store / floor / brand / price
  • 3-column result: SKU / member / external reviews

5. Guardrails

  • PII masking
  • Duty-free eligibility verification (Foreigner only)

6. Demo Scenarios

  1. "Female in her 30s + LV new release + popular among Japanese" → SKU + Japanese reviews
  2. "Hermes SKUs frequently purchased by Black-tier members" → member matrix
  3. "Luxury SKUs eligible for Anniversary Sale + 50% off" → campaign linkage