S2. 5-Department Persona Chatbot (Mitsukoshi)
Published 2026-05-14Updated 2026-06-302 min read
1. URL · Personas
/chat· All personas
2. 12 Tools
| Tool | Description |
|---|---|
semantic_search | OpenSearch BM25 + KNN + Rerank (multilingual) |
neptune_query | openCypher |
foreigner_analysis | Behavior joined with nationality and FX (S9-M) |
brand_sov | Tenant brand SOV and counter occupancy (S10-M) |
vip_concierge | Black/Platinum/Gold recommendations (S11-M) |
campaign_simulator | Bayesian ROAS |
social_trend_join | Xiaohongshu, Dcard, Instagram, Japanese Twitter |
weather_join | Central Weather Administration of Taiwan |
economic_join | FX and CPI (multi-country) |
tourism_join | Taiwan Tourism Bureau |
cluster_run | KMeans + LLM labeling |
pii_mask | PII |
3. Persona Variants
| P | Primary Tools |
|---|---|
| P1 | campaign_simulator · attribution_calc |
| P2 | cluster_run · social_trend_join · foreigner_analysis |
| P3 | behavior_change_detect · neptune_query |
| P4 | vip_concierge · semantic_search |
| P5 | brand_sov · store_metrics_push |
4. Demo Scenarios
- (P1) "Anniversary Sale response rate by store and nationality" → tourism_join + campaign
- (P1 → P5 switcher) Same prompt → counter merchandising perspective
- (P2) "Japanese women in their 30s behavior" → foreigner_analysis