#shinkong-mitsukoshi

Shinkong Mitsukoshi 5-department personas — Marketing, Insights, Digital, VIP, MD

Shinkong Mitsukoshi KG with 25 classes — VIP, foreigner, tenant brand, duty-free, store (~550K edges)

8 common + 3 Mitsukoshi-specific (Foreigner duty-free, Luxury SOV, VIP concierge)

First-party + 4 external signal types — reinforced with FX and tourism signals

Bedrock + Neptune + OpenSearch + AgentCore — multilingual + live FX

Unified search across tenant brand SKUs + VIP/Foreigner + external reviews (Xiaohongshu, Dcard, Instagram)

Counter occupancy analysis across 700+ tenant brands × 19 stores × seasons

Recommendations, pre-sale priority, and personal concierge chatbot for Black/Platinum/Gold members

Autonomous tool invocation tailored to Marketing, Insights, Digital, VIP, and MD personas

Automated reports combining store, floor, and brand GMV with FX, tourism, and competitor data

5 lifestyle personas + RFM × luxury affinity + social personas

Bayesian attribution across store, DM, and social channels for events such as the Anniversary Sale

Fusion of 4 external signals — social, weather, FX (JPY/USD/HKD), and tourism

Single timeline of online → store → duty-free → repeat visit

Bedrock Guardrails 4 topics + duty-free regulations + minors-and-luxury guard

Duty-free recommendation system for foreigners combining passport, nationality, FX, and tourism data

30-minute demo for Mitsukoshi executives, MD, and VIP team meetings